“We are excited to continue our commitment and focus on quality, innovation, and customer satisfaction,” said John Pannone, Managing Director, EAO Corporation. “As a trusted partner and an extension of your organization, we act to provide the highest level of service in all areas to ensure a competitive edge for our customers.”

About ISO 9000

For more than 30 years, the ISO 9000 family of quality management systems has helped organizations across the world satisfy the needs of their customers and stakeholders without sacrificing quality. The ISO 9000 standard is continually evolving and its latest version ISO 9001:2015 focuses on increasing performance by implementing risk-based thinking to facilitate effective deployment and continued development.

The ISO 9001:2015 certification audit was conducted by the highly respected American Systems Registrar (ASR), a quality management system (QMS) registrar accredited by the ANSI-ASQ National Accreditation Board (ANAB). The required systematic approach of an approved quality management system (QMS) ensures customer satisfaction in all facets of business practice with the implementation and application of consistent policies, regulated procedures, and global process integration.

Key Points

• ISO 9001:2015 recertification underscores commitment to quality
• EAO remains a valued, reliable partner in the HMI solutions space
• Globally consistent quality management philosophy is continuously upheld
• Recertification aligns with organizational objectives to provide added value
• Core ISO 9001:2015 requirements, such as tailored management systems, upper management involvement, risk-based thinking, less prescriptive documentation, and knowledge management principles, are rigorously maintained